Originally posted by norrisdt:I had this problem last year (renewal date January 14) when they told me to go ahead and renew and that they'd switch to the new gift (book part one) once it was announced.
This came to a head two months or so ago when I got a shipping notice for the CD (which would have been my third copy). I complained (documented way back in the thread) and after some false starts they took care of me (got the good news while waiting at the airport to head to Vegas, coincidentally enough).
The advice I got this time was to renew, and then when they announce the new gift, contact them and make sure that they switch it. I'm optimistic (and I also kept the e-mail this time).
Originally posted by SJKamal:Previously they would extend your subscription for free every 30 days until the new gift was announced. Last year they adopted the "renew now and change the gift later" approach.
Originally posted by CraigFairlie:[..]
What is the gift this year? Is it Volume 2 of the Lyric book?
Originally posted by CraigFairlie:[..]
What is the gift this year? Is it Volume 2 of the Lyric book?
Originally posted by u2wanderer1:[..]
It was supposed to be. I can’t help wonder if they’ve changed their plans and that’s why it’s not been announced yet…otherwise this just seems ridiculous.